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Patterson offered these tips to keep the office bully at bay:
Patterson 提供了讓人們遠(yuǎn)離欺負(fù)者的建議:
1. Don't be rude in return. 不要以“粗”相對
Replying with a snide remark means stooping to the bully's level, and the problem could escalate. 以卑鄙的話回答意味著把自己降低到惡棍的水準(zhǔn),可能導(dǎo)致問題激化。
2. Assume the best. 做最好的假設(shè)
Instead of assuming your co-worker is intentionally being rude or inconsiderate, assume he is unaware of how his actions are affecting you. For example, when someone cuts in line in front of you at a movie theater, say something like: "I'm sorry, were you aware that we've been standing here in line?" Presuming innocence avoids an accusation and gets the conversation started off right.
不要假設(shè)你的同事故意表現(xiàn)粗魯或不顧別人,而要假設(shè)他并不知道他的行為對你有何影響。例如,當(dāng)有人在電影院插隊(duì),可以說:“抱歉,你意識到我們在排隊(duì)嗎?” 假設(shè)對方無辜,可以避免指責(zé)并容易展開對話。
3. Separate intentions from outcome. 分清結(jié)果和意圖
If your co-worker publicly calls you something offensive, bore you respond in-kind, ask yourself: "Why would a decent, rational human being say something like that?" Then, approach your co-worker and say, "I'm sure you didn't intend this, but when you call me ‘honey' it makes me uncomfortable."
如果你的同事公然用侵犯的語言稱呼你,在你以同樣方式做出回應(yīng)前,問自己”為什么一個(gè)體面、有理智的人會說出那樣的話?“ 然后,走到這人旁邊問一問:”我想你不是有意這么說,但當(dāng)你叫我“甜心”,這讓我不舒服?!?/p>
4. Start with the facts. 從事實(shí)開始
When you feel constantly offended by someone's behavior, it's easy to feel victimized or become convinced the bully is out to get you -- but this could lead to a nasty confrontation. Bore you confront the bully by talking about your feelings or making conclusions, stick to the facts: "Often in our team meetings, you demean my ideas. Today, you called my idea stupid." Then proceed to your conclusion, and ask your co-worker for feedback.
當(dāng)你感到不斷被某人冒犯,很容易有受害者的感覺,或者認(rèn)為這位欺負(fù)者故意讓你生氣。但這可能導(dǎo)致一個(gè)不愉快的對峙。在你進(jìn)行對峙、談?wù)摳惺芎妥龀鼋Y(jié)論之前,從事實(shí)開始:” 在我們小組會議時(shí),你總是貶低我的看法,比如今天,你說我的想法很愚蠢?!?然后,說到你的結(jié)論,讓對方做出反饋。
Amy GUO 經(jīng)驗(yàn): 17年 案例:4539 擅長:美國,澳洲,亞洲,歐洲
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